VSBet Privacy Policy – Your data is our responsibility

VSBet (vsbet.lv) takes the privacy of all its users extremely seriously. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure.

VSBet is an internationally licensed online gaming platform. Using our services requires providing certain personal information, which we use exclusively to improve your experience.

This policy has been drafted in compliance with the European Union's General Data Protection Regulation (GDPR) and international data protection laws.

VSBet collects various types of information required to deliver services and ensure security.

VSBet only collects data for legitimate and necessary reasons. Each purpose and its legal basis is outlined below:

VSBet uses your data solely for the purposes it was collected for. If it ever needs to be used beyond that scope, you will be notified separately and your consent will be obtained.

• To keep your account active and ensure its security.
• Processing deposits and withdrawals quickly and securely.
• Our support team will reach out to help resolve your issue.
• Personalising game and bonus offers based on your preferences.
• Improving platform security and performance.
• To comply with legal and regulatory obligations.

VSBet never sells your personal data. However, to deliver our services, limited information may be shared with trusted parties, including:

• Payment Provider: To process transactions. They are PCI DSS certified.
• Identity Verification Service: To complete the KYC process.
• Game Software Provider: Minimum data required to operate the game.
• Security & Fraud Prevention Services: To ensure your protection.
• Regulatory Authority: To meet legal obligations, when directed by a court or government authority.

All third parties are bound by confidentiality agreements with VSBet and are obligated to use your data solely for the designated purpose.

VSBet uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.

• Essential Cookies: Login sessions, language preferences, and similar settings — the site cannot function properly without these.
• Performance Cookies: Most-visited pages, loading times — used to improve the site.
• Functional Cookies: Remembering your preferences, such as game settings.
• Marketing Cookies: Showing personalized ads — you can turn this off.

You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some features to stop working.

VSBet does not retain your data longer than necessary. General guidelines are as follows:

• Active Account: All data is retained for as long as the account remains active.
• After account closure: May be retained for up to 5 years as required by legal obligations.
• Gaming Log: 3–7 years for fraud prevention and regulatory compliance.
• Support Conversations: Up to 2 years after the issue is resolved.
• Marketing Data: Withdrawal of consent results in immediate deletion.

Under GDPR and international law, you have several rights over your own data. VSBet fully respects and upholds all of these rights.

To exercise any of these rights, please contact our support team. We typically respond within 30 days.

VSBet is strictly for adults (18+). We do not knowingly collect any information from individuals under the age of 18.

If we find evidence that a minor's data exists in our system, the account will be immediately closed and all associated data will be deleted.

If a parent or guardian suspects their child is using VSBet, please notify our support team immediately.

VSBet reserves the right to update this Privacy Policy when necessary. For significant changes:

• Users will be notified via email.
• The date and nature of any changes will be clearly noted on this page.
• Re-consent may be requested for significant changes.

We recommend checking this page regularly. Continued use of the service after any changes constitutes your acceptance of the updated policy.

For any privacy questions or concerns, please reach out to our dedicated Data Protection Team:

Our live chat support is also available 24/7. For serious privacy concerns, you also have the right to file a complaint with the relevant data protection authority.